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Protected Learning Time (PLT)

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PLT was introduced by Surrey Heartlands ICB and the Surrey Training Hub recognition of the need for general practices to have protected time to access and carry out essential training to support the great work that they do.  The practices close for the afternoon, with closure cover provided.  It is not mandatory, and in the past some practices have remained open. However, we encourage participation from the entire primary care workforce at these training events and will tailor training topics appropriate to both clinical and non clinical roles.

We are pleased to announce the launch of the 2025/26 Protected Learning Time (PLT) planning process for all Primary Care Networks across Surrey Heartlands. This year’s process has been updated to improve coordination, streamline approvals, and ensure sessions align with ICB priorities and workforce development needs.

What’s New?

All PLT sessions must now be submitted and approved via the Medtribe platform. We have updated the process document which you can click here to read. The Training Hub will manage all practice/PCN closure requests by liaising directly with the (PPG) on your behalf. If you are applying for a PCN PLT please complete this form PCN PLT Application Form 2025/26.  If applying for the first out of your two Practice PLT, please complete this form Practice Level PLT Application For 2025/26. To book your second practice PLT please use the form following this link.

You can book a simulation session during one of your practice PLTs. Please book now for November 2025 - March 2026, using the section on your practice PLT application selecting either Emergency Simulation, Total Patient Triage Simulation or no simulation. Click to view the flyers for Emergencies and Total Patient Triage Simulation. Important note: the KSS Simulation Faculty will invoice the practice for the simulation session and Surrey Training Hub will reimburse this amount a month after the simulation has taken place.

Options for PLT:

Would you like to know more about how community pharmacy services can support your patients and alleviate pressures and demand? Invite your Community Pharmacy PCN Lead along to your next PLT. Community Pharmacy PCN Leads are members of the local community pharmacy team who work one day per month with the aim to integrate community pharmacy with general practice as part of primary care with a focus on services. The Community Pharmacy PCN Lead can inform you about and update you on the upcoming changes to services like Pharmacy First, Hypertension Case Finding and the Pharmacy Contraception Service. See the PLT Teamnet page for contact details of your local Pharmacy Lead.

Why have Protected Learning Time?

  • To improve patient care by providing dedicated learning time away from busy surgeries and other day-to-day primary care work.
  • To provide opportunities for healthcare professionals to learn about new clinical developments, updates to national guidance, and best practice, whilst also sharing their own experience and knowledge with their peers both virtually and face to face.
  • Include provision of non-clinical staff training to ensure they are equipped with the right skills and tools to manage the environment in which they work.
  • To improve the overall retention, resilience and morale of the Surrey Heartlands primary care workforce by training them in the skills to plan, manage and implement changes confidently and with agility.

Application Process

There are two different levels of PLTs:

  • PCN PLT, which will now be only once per year in 2025 - 2026. Please note that PCN PLT to be booked by 31st October 2025.
  • Practice PLT, which will be two per year in 2025 - 2026, which are for individual practice closures. 

Both kinds of PLTs will need to be booked via Medtribe. The instructions how to do this can be accessed by clicking here .

View the Process Document for 2025/26 by clicking here

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