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Digital Transformation Lead

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Role Description

The Digital and Transformation Lead role was introduced as a reimbursable role via the Additional Roles Reimbursement Scheme (ARRS) in October 2022 to support transformation activities in Primary Care Networks (PCNs), including the adoption and effective use of technology.

The key objective of the role is to support PCNs and their practices to deliver ongoing improvement to services. Improvement projects are not restricted to those that focus on the utilisation of digital tools and could include any transformation work that utilises data or quality improvement tools to improve quality, drive efficiency or improve patient experience.

What can the Digital and Transformation Lead offer in the Primary Care setting?

Examples not limited to –

  • Support Primary Care Networks to identify and plan improvements.
  • Deliver quality improvement projects and support staff at all levels in the PCN to take forward change.
  • Work with Integrated Care Systems to design strategies and approaches to improvements.
  • Improve the induction and the use of existing and new technology to deliver benefits to patients and staff.
  • Support integration within the Primary Care Network and wider system
  • Use data to identify opportunities and to drive improvements in care quality and experience.

The role is not intended to –

  • Manage the procurement or contracting of IT systems.
  • Manage administrative functions.
  • Replicate the role of the PCN manager.
  • Operate in isolation or duplicate existing system functions.
  • To deliver everything presented. NHSE is choosing not to be too prescriptive to allow PCNs to shape the role to their needs.

Registrable Qualification /Training Requirements

  • No registrable qualification
  • Educated to master’s degree or equivalent professional experience.
  • Professional qualification or experience in IM&T to demonstrate subject matter expertise.
  • Project management qualification, such as PRINCE or equivalent experience

Regulatory Body

Not applicable

Supervision Requirements

Not applicable

What can the Training Hub offer you?

  • Access to online courses and workshops on various topics
  • Tools and resources for improving communication and professional skills. 
  • Best practices and guidelines. 
  • Networking opportunities with peers and healthcare professionals.
  • Continued education and professional development opportunities. 
  • Access to the latest research and information

Useful Resources

Digital First Primary Care

NHSE Digital Transformation

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