The Surrey Training Hub are here to support your learning and development needs and we offer a range of training events for all the Primary Care workforce, which can be found on our training Calendar page. This is either organised and funded by the Surrey Training Hub or with local system partners/ organisations. We are also committed to help signpost and support with funding where able for other external training opportunities. For help choosing the appropriate course for your learning needs, please use our Primary Care Role pages or browse by condition via our Clinical Resources pages in the menu above. Alternatively, you might find a suitable other external course or University module to meet your learning need. Please see the Funding page within this section for more information and help on applying for funding towards your Continuing Professional Development (CPD). If you cannot find what you are looking for or would like advice on training pathways, then please get in touch with the Surrey Training Hub

Surrey Training Hub have funded several licenses for online learning packages with Red Whale and

Red Whale – on demand online packages are available to learners whose practices take part in our Protected Learning Time (PLT) initiative. For more information and their programme of support for GPs, GPNs update courses and ARRS package via the PCN go to their website here. Red Whale live events are also advertised via our newsletter to all practices in primary care. is an online learning platform which has over 750 clinical procedures and is a great way to ensure your clinical practice is up to date. You can create personal CPD records, reflective logs to print out, along with certificates.

Practices can also be set up as ‘Managers’ on the system and personalise your training. If you would like to be set up as a user or manager, please contact the Surrey Training Hub:

Don’t forget e-learning for health  has over 400 e-learning programmes to educate and train health care professionals. This includes statutory and mandatory modules, screening and immunisation training and updates, and many more relevant to those working in GP Practices. Register for free using your NHS email

Princess Alice Hospice Courses

Surrey Training Hub has funded some short courses for the Surrey Heartlands primary care workforce - see flyer below and check the Training calendar, as this is regularly updated. If there are other courses that you are interested in and require funding, please go the funding page which details how to use your CPD application.

Learning Disabilities Health Checks- See Training Calendar for dates of full training and update training

Macmillan Cancer Pathway Interface Programme- See Training Calendar for a variety of training on offer.

One You Surrey has been commission by Surrey County Council to deliver a range of training including:

  • Smoking Cessation

Tier One Training


Making Every Contact Count (MECC) is an approach to behaviour change that uses the millions of day-to-day interactions that organisations and individuals have with other people to support them in making positive changes to their physical and mental health and wellbeing.

  • THRIVE TRIBE KNOWLEDGE platform is designed to give health care professionals content sharing tried and tested methods for having positive conversations around weight management, obesity and stopping smoking.

Leadership Academy

The NHS Leadership Academy offers practical, targeted, locally-available and accessible world-leading leadership development for everyone working in primary care, whether they’re at the beginning of their careers or more experienced. They offer a range of programme from Bitesize Learning interventions to National Programmes at all levels (some funded through the Apprenticeship Levy-see Apprenticeship Programmes).

Leadership Bites are short learning guides to “learn in 20 minutes” about key topics to enhance your self-awareness and understanding, to develop your skills as a leader, including virtual leadership and leadership styles, and wellbeing for you and your teams. Also see Surrey training hub calendar for dates.

Leadership Espresso: Virtual learning session, these are 60-120 minute group sessions, based on key leadership topics, which will be theory, practical and experiential based.

Coaching in a crisis: These are focused 60-minute sessions supported by a qualified Coach from our Coaching Faculty or external provider to help you work through a specific issue or topic that you are dealing with to generate insights and new perspectives to help empower you and move forward in a positive way.

Alongside our provision of many funded and regular training events, we are also able to support with funding towards external courses and modules. The Surrey Training Hub (STH) has delegated authority from Health Education England, Kent, Surrey & Sussex (HEE KSS) to manage continuing professional development (CPD) funding allocations from HEE.  

There are currently several funding pots available to non-medical staff working in GP Practices across Surrey Heartlands

  • CPD New Process (see below)
  • Training Hub funds ringfenced for ‘roles not covered by the new process’
  • Workforce Development Funds linked to ICS priorities

If you are a doctor, please see the GP page on the website for opportunities

If you are a non-clinical member of the primary care workforce, please discuss with your practice manager, and your PCN Education Team may be able to advise on course funding, HEE KSS, through the Surrey Training Hub.  There are also many courses that are available through the Apprenticeship route - see Apprenticeship page.  You are more than welcome to contact the Surrey Training Hub to enquire about funding available.

CPD New Process

An increased investment of £150m in continuing professional development (CPD) has been made available for registered nurses, midwives, and allied health professionals (AHPs). HEE KSS, through the training hub, distributed guidance, and allocations for a new process for eligible staff* in the PCNs/Practices to access CPD funding to cover a three-year period 2020-2023 

Funding equates to £1,000 per eligible registered health professional over the next 3 years, equalling £333 per year.

The Primary Care CPD allocation is calculated using the data submitted in the (NWRS) National Workforce Reporting Service so please ensure new staff members are added to ensure we receive the correct allocation for your teams.

For clarity, this funding is an investment solely for CPD and cannot be used for funding backfill.* Table of roles covered and not covered under new allocation CPD (begun 2020): 

Included in the New Process and Allocation Scheme Not Included in Scheme
Advanced Nurse Practitioners Trainee Nurses
Nurse Specialists HCSWs
Extended Role Nurses Dispensers
Nursing Partners Phlebotomists
Practice Nurses Pharmacists
Nurse Dispensers Physician Associates
Nurse Associates Apprentices
Podiatrists IAPT staff and trainees
Physiotherapists Pharmacy Technician
Therapists Social Prescribing/Link Workers

Application Process for all funding

Our guidance document and CPD application form HERE identifies the process STH will adopt to manage funding, ensuring prioritisation, approval and fair allocation of funds towards CPD of primary care staff in Surrey Heartlands. 

Any funds allocated are intended as a contribution towards furthering personal and professional development within Primary Care, and should be in conjunction with the employer’s contribution to CPD. 

Applications should be emailed to with the subject title ‘CPD Application – insert applicant name and GP practice’    

Funding for advanced practice

Advanced clinical practice opportunities, such as those mentioned below, are usually accessed through Health Education England commissions which are advertised by the Surrey Training Hub

  • Community specialist practitioner (CSP)
  • Advanced clinical practice pathway (ACP)
  • Non-medical/independent prescribing (NMP/IP)

If you are interested in undertaking an advanced practice opportunity, please contact Surrey Training Hub to express interest.

If you would like to undertake a course or module to extend your practice, such as advanced physical assessment then please apply for funding as described above.

IT Systems for Primary Care Training Resources

In the world that we live in, to be tech savvy is the new norm. Before it was deemed a choice, but now it is very much a need as technology is part of our everyday lives, and even more so in general practice.  Therefore, in order to support you with your technological journey, the Surrey Training Hub has collaborated with some of the best reputable companies to get you started with some of the tech training you require.  This page will be updated accordingly and so will our webinars page, because as tech evolves, so do we.


CSU Offer a suite of training with e-modules.

Register for a CSU training account at :

Then check out resources at:

This includes a package for clinicians and non-clinicians on EMIS and runs through e-modules on basic use with plans to cover advanced use soon. The topics covered will be constantly updated.

You can also access videos via EMIS National User Group (NUG)

For 1:1 support email below – this can include help with how to do a search you are struggling with or quick help as well as setting up training for teams.


A series of top tip bitesize videos from Will Newman will help you optimise your smart use of EMIS. Go to the webinars page on the Surrey Training Hub webinars page,and click on the drop down menu.

Ardens & System One

You can access support on Arden’s training for searches and templates and much more watching previous webinars, looking for future dates and booking PCN/ practice training here:  Arden’s Pro is paid for by the Cancer Alliance for Surrey Heartlands.

Training videos here for the Ardens Q Toolset

For a series of webinars looking at digital consulting and managing e-demand see this link:

System one training Links :

Footfall Training Videos

Silicon Practice have a YouTube channel (the Footfall training material supplier) and it includes short training videos on a range of subjects. If you are a new starter or would just like a refresh on certain subjects, then these are helpful for the primary care workforce.

Relevant video playlists include:

    Tutorials for clinicians and healthcare professionals –
    Setting up Footfall v5 dashboard -
    Dealing with patient requests -

Practices and PCNs who are new to using Footfall can also book an online training session through their booking platform -

The Surrey Care Record – improving data sharing for healthcare professionals

  • easily accessed via your patient record system or online portal
  • local, digital shared care record for health and care professionals across the Surrey Heartlands Partnership.
  • displays data from multiple local organisations, delivering safer, quicker and more coordinated health and care services.
  • spans primary, acute and community care, mental health, social care, emergency services and GP out -of-hours care.


In a recent Survey over 90% of respondents would recommend the Surrey Care Record to other users.

  • improved coordination and clinical oversight of each person’s care, and better informed professionals.
  • Data shared safely and securely only with authorised professionals
  • Cuts admin and allows staff to focus on high quality care
  • Reduces duplication for clinicians and patients

To access a wide variety of resources to support your use of the Surrey Care Record, click here

  • How do I know if the training event is suitable for my role and level of experience?
    • The information on our Eventbrite booking page will state which role the training is suitable for/ aimed at and if appropriate, specify the level of experience needed to attend
  • I can’t find any training on your training calendar that is appropriate to my role/ learning need. How else can the training hub help?
    • Please get in touch with us to discuss your training needs at You could also look at our Primary Care Roles or Clinical Resources web pages for more information and suggestions.
  • I have registered for a training event on Eventbrite. When will I receive the joining information?
    • Approximately 5 days before the training event, we will close bookings and send the register to the trainer who will then send out a meeting link/ joining instructions to all attendees. If you do not receive this please contact the Training hub on
  • What should I do if I have trouble joining or can’t attend the training on the day?
    • Please check your calendar and inbox for the meeting link and invitation or contact the training hub if you are still having difficulty. If you can no longer attend please contact the trainer primarily or the training hub as soon as possible to let them know.
  • Will the session be recorded?
    • Some training events are recorded, either at the request of the training hub or discretion of the trainer. If you would not like to be recorded please make this clear to the trainer as soon as possible and preferably before the event starts. For previously recorded events please see our webinars on demand webpage.
  • How do I provide feedback on the training event I have attended?
    • Your trainer will give you a link/ QR code to a feedback survey at the beginning and end of the training event. Please ask for it if it is not given or get in touch with the training hub following the event. Please be honest and constructive on the survey to help us improve the training we offer.
  • Do I get a certificate when I have attended a training event organised by the Surrey Training Hub?
    • Your training provider can provide you with a certificate following completion. Please contact them if you don’t automatically receive one and would like one.
  • I am a new nurse who requires basic training in areas such as i.e Cytology and Imms
    • Please consider joining our GPN Fellowship (cohorts start in Jan and Oct) where you can be supported with attending essential training and support for your development. Please contact our GPN Fellowship Lead via the team inbox  for more information.
    • We currently are not organising Cytology Foundation courses. If you require this please see the clinical resources links on our website and book separately onto a course via the suggested providers. You can apply for CPD funding support via our single application process - please see section on Funding your training needs. For all other suitable training please see our training calendar for dates. You might want to encourage the new member of staff to contact the training Hub to request a account to help them with their competence in a range of clinical procedures.